⚽ TERRACE.FC FAQ
Terms of Service
Carefully packed jerseys, personal quality checks, and direct support on every order.
Q. Why should I buy from terrace.fc?
Honestly?
Because I care way too much about jerseys 😭
I personally handle the jersey, the quality check, the packing, the website and your support:
✅ Personally QC'd before shipping
✅ Checked for stitching, prints, badges and major flaws
✅ Packed carefully
✅ Backed by actual one-on-one customer support
I'm a one-person operation, not a random page with automated replies. I put as much effort as I can into making your experience better every time.
Q. Are the jerseys good quality?
Yes.
I won't say they are “perfect 1:1 originals” because that would be dishonest.
But I do make sure they are:
Great quality for the price
Comfortable to wear
Clean stitching and printing
Good badges and crest finishing
Before every order is shipped, I check it myself.
Q. What's the difference between Fan, Player and Master Versions?
Fan Version
Relaxed fit
Embroidered badge & crest
Made for daily wear
Soft and comfortable
Doesn't come with shorts
Player Version
Slim fit
Heat-pressed silicone/rubber badges & crest
Lightweight and breathable
Made for football, turf and active wear
Master Version
Premium tier between Fan and Player
Thicker fabric
Non-stretchable like Fan Version
Excellent detailing and overall quality
Q. How do I choose my size?
You can refer to our terrace.fc Size Guide.
Still confused?
Just message us your:
Height
Weight
Preferred fit (Regular / Oversized / Slim)
We'll help you pick the right size personally.
Q. How long does delivery take?
Since most jerseys are sourced after the order:
⏳ Sourcing: 3–4 days
🚚 Delivery:
Metro cities: 3–5 days
Rest of India: 4–7 days
So expect around 6–10 days in most cases.
Q. What if I receive a damaged jersey?
Please contact me within 24 hours with:
Unboxing video
Photos of the issue
I'll personally review it and do my best to help.
Q. Do you offer returns or exchanges?
Returns/exchanges are only accepted if:
✅ We sent the wrong size
✅ We sent the wrong jersey
✅ The jersey has a major defect that was missed during QC
Returns/exchanges are not accepted if:
❌ You ordered the wrong size after confirming it yourself
❌ You change your mind after placing the order
❌ The fit isn't what you expected despite receiving the correct size
Please check the sizing chart carefully before ordering.
Q. Do you do custom jerseys?
Yep.
Name printing.
Number printing.
Q. One last thing...
terrace.fc started because I genuinely love football jerseys.
I'm still learning.
Mistakes can happen.
Couriers can mess up.
But I'll never ghost you, ignore your messages, or disappear after taking your money.
That's the one thing I can promise 🤝⚽